Terms of Purchase

These Terms of Purchase apply to orders placed through the loopj0 online store.

By submitting an order, you agree to the purchase conditions described below, subject to all applicable consumer protection laws.

Please read these Terms carefully before making a purchase.

  1. Product Information

loopj0 sells jewelry products, with a primary focus on rings.

Product listings may contain images, descriptions, sizing options, colors, materials, specifications, and pricing information.

Customers should review the individual product page carefully before purchasing.

Material composition and gemstone characteristics may vary between products.

Any reference to a particular material or gemstone type applies only where it is accurately identified in the relevant product description.

  1. Product Images

We aim to display our products accurately.

However, minor variations in color, appearance, and perceived dimensions may occur because of photography, lighting conditions, device settings, and normal manufacturing differences.

Product images should be considered together with the written specifications.

We do not guarantee that all items will appear identical under every lighting condition.

  1. Prices and Currency

Product prices are displayed on the website in the currency shown during shopping and checkout.

The final purchase amount may include the product price, applicable taxes, selected shipping charges, and other charges properly disclosed before payment.

We may update product prices from time to time.

Price changes will not ordinarily affect an already accepted order unless correction is permitted by law and the customer is appropriately informed.

  1. Promotions and Discounts

Promotional offers may be available for selected products or during specific promotional periods.

Any promotional pricing, percentage discount, or reference price must correspond to the actual terms of the offer.

Customers should review the applicable promotion details before purchasing.

Discounts may have eligibility requirements, usage limitations, or expiration dates that will be disclosed where relevant.

We do not guarantee that every product will qualify for every promotional offer.

  1. Shipping Charges

Our standard shipping rates are:

Standard Shipping: $5.99 for orders below $49.00.

Free Shipping: Available for orders of $49.00 or more.

Expedited Shipping: $8.99.

The applicable shipping charge is displayed during checkout.

  1. Estimated Delivery

Our estimated delivery time is 10–20 days.

Delivery times are estimates and may vary according to destination, carrier conditions, customs processing, and other factors.

A shipping upgrade does not create a guaranteed delivery deadline unless such a commitment is expressly stated.

  1. Placing an Order

When placing an order, customers are responsible for providing complete and accurate information.

This includes product selection, quantity, ring size, shipping address, contact details, and payment information.

Once an order is submitted, an order confirmation may be sent to the email address provided.

The confirmation acknowledges receipt of the order request.

An order is considered accepted when we confirm acceptance or dispatch the merchandise, subject to applicable law.

  1. Order Verification and Availability

We may verify order details where reasonably necessary to prevent fraud, resolve payment issues, or confirm product availability.

If a product becomes unavailable after an order is placed, we will contact the customer and provide appropriate options.

These may include a refund, an agreed replacement, or another legally appropriate resolution.

  1. Payments

Payments are processed through payment methods made available at checkout.

Customers must be authorized to use the payment method selected.

We do not request full payment card information through customer service email.

Payment transactions may be subject to verification by the relevant payment service provider.

  1. Order Changes and Cancellations

If you need to modify or cancel your order, please contact service@loopj0.com promptly.

We will attempt to accommodate requests before fulfillment or dispatch.

Changes may not be possible once an order has been processed for shipment.

Any applicable statutory cancellation rights remain unaffected.

  1. Returns and Refunds

loopj0 accepts eligible return requests within 30 calendar days after delivery, subject to our Return Policy.

Customers must contact customer service before returning merchandise.

Physical returns must be sent to the designated return location provided by our support team.

Ordinary change-of-mind return shipping costs are generally the customer's responsibility unless otherwise agreed or required by law.

Refunds are generally processed within 5–10 business days after an eligible return is received, inspected, and approved, subject to any shorter legal deadline.

  1. Defective or Incorrect Products

If the item received is damaged, defective, or does not match the order, customers should contact us promptly.

We will review the issue and provide an appropriate remedy in accordance with applicable consumer protection law.

  1. Product Care

Customers should follow any applicable jewelry care instructions.

Improper handling, excessive force, exposure to harsh chemicals, or other unsuitable use may affect the condition of jewelry.

These recommendations do not restrict legal rights relating to manufacturing defects or products that fail to conform to their descriptions.

  1. Taxes and Duties

Applicable taxes and charges will be displayed or disclosed as required by law.

International customers may be subject to customs procedures and import charges depending on their destination.

Customers should review the checkout details and applicable shipping information before completing an order.

  1. Customer Responsibilities

Customers agree to provide accurate purchase information and use the website lawfully.

Fraudulent transactions, misuse of payment methods, and unauthorized activities are prohibited.

We may take reasonable measures to investigate suspected fraudulent transactions, subject to applicable legal obligations.

  1. Consumer Rights

Nothing in these Terms is intended to eliminate or reduce consumer protection rights that cannot legally be excluded.

If a provision conflicts with mandatory consumer law, the applicable legal requirement will prevail.

  1. Customer Service

For questions about orders, products, shipping, cancellations, or refunds:

Store Name: loopj0

Email: service@loopj0.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

We appreciate your business and thank you for shopping with loopj0.

Effective Date: October 19, 2026
Last Updated: October 19, 2026