Privacy Notice

At loopj0, we respect the privacy of our customers and visitors.

This Privacy Notice explains how personal information may be collected, used, disclosed, stored, and protected when you visit our website, purchase products, contact our customer service team, or otherwise interact with our online store.

By using our services, you acknowledge the data practices described in this Notice, subject to your rights under applicable privacy laws.

  1. Information We Collect

We may collect personal information that you provide directly, information generated through your interactions with our store, and information received from service providers or other authorized sources.

This may include:

Personal Identifiers

Your name, email address, telephone number, billing address, shipping address, and other contact information.

Order and Transaction Information

Purchased items, order numbers, transaction amounts, payment status, fulfillment status, return requests, and related customer service records.

Payment Information

Payments are handled through payment processing providers.

We may receive limited payment-related information, such as transaction confirmation, payment method type, or partial payment identifiers, as needed to administer purchases and refunds.

We do not require customers to provide full card numbers or card security codes through customer service email.

Technical Information

We may collect IP addresses, device information, browser type, operating system, referral information, approximate location derived from technical data, and website usage information.

Cookies and Similar Technologies

Cookies, pixels, and similar tools may be used to support store functionality, remember preferences, analyze website performance, and, where permitted, measure or deliver advertising.

  1. How We Use Personal Information

We may use personal information for the following purposes:

To process and fulfill orders.

To arrange shipment and delivery.

To provide order confirmations, shipping notifications, and customer support.

To manage returns, refunds, cancellations, and disputes.

To detect, investigate, and prevent fraudulent or unauthorized activities.

To maintain website functionality and improve the shopping experience.

To understand store performance and improve products and services.

To comply with applicable legal obligations.

To provide marketing communications where permitted by law and applicable customer preferences.

  1. Legal Bases for Processing

Where applicable privacy laws require a legal basis, we process personal information based on one or more of the following grounds:

Performance of a contract, including fulfilling customer orders.

Compliance with legal obligations.

Our legitimate business interests, where these do not override applicable individual rights.

Consent, where required for particular activities such as certain marketing communications or nonessential tracking technologies.

  1. How We Share Personal Information

We may disclose personal information to third parties that help us operate our business.

These may include:

E-commerce and website service providers.

Payment processing providers.

Shipping and logistics companies.

Customer support systems.

Fraud prevention and security providers.

Website analytics services.

Advertising and marketing partners, subject to applicable law and privacy choices.

Professional advisers, regulatory authorities, or other parties where disclosure is legally required.

Some third-party services may process information under their own privacy notices.

We do not disclose customer personal information to unrelated parties for purposes inconsistent with this Notice without an appropriate legal basis.

  1. Shopify and Service Providers

Our online store may use Shopify and related service providers for e-commerce functionality, checkout processing, order management, and other store operations.

The handling of personal information by these providers is subject to their applicable terms, privacy policies, and contractual arrangements.

Certain providers may process information in countries outside the customer's place of residence.

  1. Cookies and Advertising Technologies

Our website may use cookies and similar technologies to remember shopping cart information, maintain session functionality, understand traffic, and measure advertising effectiveness.

Where applicable, customers may be offered controls to accept or reject nonessential cookies.

Customers may also manage certain browser settings to limit or delete cookies.

Disabling some cookies may affect website functionality.

  1. Marketing Communications

Where permitted, we may use customer contact information to send updates, promotional communications, and product-related information.

Customers may unsubscribe from marketing emails using the unsubscribe instructions provided in the message or by contacting us.

Transactional communications relating to orders or customer service may still be sent when necessary.

  1. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Notice.

Retention periods may depend on order administration, accounting obligations, fraud prevention, legal requirements, dispute resolution, and legitimate business needs.

When information is no longer required, we will take appropriate steps to delete, anonymize, or otherwise securely handle it, subject to legal obligations.

  1. Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, misuse, loss, alteration, and disclosure.

However, no method of electronic transmission or storage can be guaranteed completely secure.

We encourage customers to protect their account credentials and avoid sharing sensitive payment information through unsecured communication channels.

  1. International Data Transfers

Because we operate an online store and may use service providers located in different countries, personal information may be transferred to or processed outside a customer's country of residence.

Where required by applicable law, we use appropriate safeguards for international data transfers.

  1. Your Privacy Rights

Depending on your location and applicable laws, you may have rights to:

Request access to personal information held about you.

Request correction of inaccurate information.

Request deletion of eligible personal information.

Request a copy of certain personal information.

Object to or restrict certain processing activities.

Withdraw consent where processing is based on consent.

Opt out of certain targeted advertising, sale, or sharing activities where applicable.

Appeal certain privacy request decisions where local law provides such rights.

We will not unlawfully discriminate against customers for exercising their privacy rights.

Some requests may be subject to identity verification and legal exceptions.

  1. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable consumer privacy laws.

These may include rights related to access, correction, deletion, portability, and opting out of certain uses or disclosures of personal information.

Where relevant, customers may submit requests using the contact information below or any additional privacy request mechanisms provided on our website.

We will process eligible requests according to applicable legal requirements.

  1. European and UK Privacy Rights

Customers located in the European Economic Area or United Kingdom may have additional rights under applicable data protection laws.

These rights may include access, rectification, erasure, restriction, objection, portability, and withdrawal of consent where applicable.

Customers may also have the right to lodge a complaint with an appropriate data protection supervisory authority.

  1. Children's Privacy

Our website is intended for a general consumer audience and is not directed toward children under the age permitted by applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements.

If we become aware that information has been collected improperly, we will take appropriate steps to address it.

  1. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for their independent privacy practices or content.

We encourage visitors to review the privacy policies of third-party services before sharing personal information.

  1. Changes to This Privacy Notice

We may update this Privacy Notice to reflect changes in our practices, technologies, legal requirements, or business operations.

The revised Notice will be published with an updated date.

Where required by law, additional notice or consent will be provided.

  1. Contact Information

If you have questions about this Privacy Notice or would like to submit a privacy-related request, contact:

Store Name: loopj0

Email: service@loopj0.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

We will review privacy inquiries and respond in accordance with applicable legal requirements.

Effective Date: October 19, 2026
Last Updated: October 19, 2026