Shipping Policy

Thank you for shopping at loopj0.

This Shipping Policy explains our shipping methods, delivery estimates, shipping charges, tracking information, and procedures for addressing delivery-related concerns.

We aim to provide transparent shipping information so customers can make informed decisions before completing a purchase.

  1. Available Shipping Methods

loopj0 offers the following shipping options:

Standard Shipping

Orders below $49.00: $5.99

Free Shipping

Orders of $49.00 or more: Free

Expedited Shipping

Flat shipping charge: $8.99

Shipping options and applicable charges are displayed during checkout.

  1. Free Shipping Eligibility

Free Shipping is available on eligible orders with an order subtotal of $49.00 or more.

Eligibility is calculated based on the merchandise subtotal after applicable discounts and before shipping charges and taxes, unless the checkout clearly indicates otherwise.

Orders below $49.00 are charged $5.99 for Standard Shipping.

Customers who select Expedited Shipping will be charged $8.99, including on orders otherwise eligible for Free Shipping.

  1. Estimated Delivery Time

The estimated delivery time for orders is 10–20 days.

This timeframe is an estimate rather than a guaranteed delivery commitment.

Actual delivery times may depend on the destination, shipping carrier, customs clearance, local delivery operations, seasonal demand, and other circumstances.

Expedited Shipping does not guarantee delivery by a specific date unless an explicit delivery commitment is provided during checkout.

  1. Order Processing

Orders are reviewed and prepared for shipment after successful payment authorization.

Processing may involve order verification, product preparation, packaging, and coordination with shipping providers.

Processing duration can vary depending on order volume, product availability, verification requirements, and operational conditions.

If a material fulfillment delay occurs, we will attempt to notify the customer and provide available options in accordance with applicable law.

  1. Order Confirmation

After placing an order, customers should receive an order confirmation through the contact information provided at checkout.

The confirmation generally includes the order number, purchased items, billing details, and applicable shipping charges.

Customers should review their order confirmation and contact us promptly if any information appears incorrect.

  1. Shipment Tracking

Where tracking is available, shipment information may be provided by email or through an applicable order tracking system.

Tracking updates can sometimes take additional time to appear after a parcel has been handed to the carrier.

If tracking information appears incomplete or has not been updated, customers may contact our support team for assistance.

  1. Shipping Address Accuracy

Customers are responsible for providing complete and accurate delivery information at checkout.

Please verify your name, street address, apartment or unit number, city, state or province, postal code, and contact information.

Incorrect or incomplete addresses may cause delays or unsuccessful delivery attempts.

If you notice an error after placing an order, please email service@loopj0.com as soon as possible.

We will attempt to correct the information before shipment where feasible.

  1. Shipping Delays

While we aim to support timely delivery, delays may occasionally occur.

Possible causes include:

Carrier transportation disruptions.

Customs inspections.

Public holidays.

Severe weather.

Unexpected operational issues.

Incorrect or incomplete delivery addresses.

High seasonal shipping volumes.

If a shipment is delayed, we will review the available information and assist customers in understanding the status of their delivery.

Applicable legal remedies for delayed delivery remain available.

  1. International Orders

For orders shipped internationally, delivery times may vary due to customs procedures and local transportation systems.

Where applicable, import duties, customs fees, taxes, or other government-imposed charges should be disclosed through checkout or relevant purchase information where reasonably determinable.

Customers should review the final checkout information for the charges associated with their destination.

  1. Lost Packages

If tracking indicates that a package may have been lost, or if an order has not arrived within the expected timeframe, please contact us.

Email: service@loopj0.com

Include your order number and relevant delivery details.

Our support team will review the shipment status and may coordinate with the carrier to investigate.

Where a package is confirmed lost or delivery cannot be completed, we will provide an appropriate resolution based on the circumstances and applicable consumer laws.

  1. Damaged Packages

If your shipment arrives with visible damage, please inspect the contents carefully.

If the product is damaged, defective, or incorrect, contact us promptly.

Photographs of the packaging and product can help with our investigation.

We will review the issue and advise on the appropriate next steps.

  1. Multiple Shipments

In some circumstances, an order containing several items may be dispatched in more than one package.

Where this occurs, customers may receive separate tracking information.

An order split into multiple shipments does not automatically mean that an item is missing.

If you have questions about an incomplete delivery, please contact our support team.

  1. Order Changes and Cancellations

Requests to change or cancel orders should be made as soon as possible.

We will attempt to assist before fulfillment or dispatch.

Once an order has been shipped, changes may be restricted by carrier processes.

Customers retain applicable return rights and other statutory remedies.

  1. Shipping Costs and Returns

Initial shipping charges and return shipping costs are addressed separately under our Return Policy.

For ordinary change-of-mind returns, customers are generally responsible for return shipping unless otherwise agreed or required by law.

For defective, damaged, or incorrectly supplied items, applicable consumer protection requirements will determine the appropriate remedy and related costs.

  1. Customer Service

If you have questions about shipping, delivery estimates, tracking, or your order status, please contact:

Store Name: loopj0

Email: service@loopj0.com

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT

We aim to respond within 1–2 business days.

We appreciate your understanding and thank you for choosing loopj0.

Effective Date: October 19, 2026
Last Updated: October 19, 2026